Privacy Policy

1. Introduction Welcome to our platform. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and utilize our online account services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect We collect several types of information from and about users of our site, including: Personal Identifiable Information (PII): Full name, email address, physical shipping address (for prize fulfillment), state/ZIP code, and phone number (for SMS notifications). Account & Transaction Data: Entry history, unboxing logs, wallet/store credit balances, order fulfillment status, and reward claim records. Provably Fair Audit Logs: Client seeds, server seed hashes, and SHA-256 mathematical draw verification parameters tied to your account ID. Automated Technical Data: IP address, browser type, operating system, device identifiers, time zones, referral URLs, and interactions with our web elements.

3. How We Use Your Information We use the information we collect for the following operational and legal purposes: Fulfillment & Shipping: To process account transactions, execute unboxing results, and ship physical items directly to your designated shipping address via carriers (e.g., FedEx, UPS, USPS). Platform Fairness & Transparency: To generate public, anonymized draw hashes allowing users to verify the randomness and mathematical fairness of all platform events. Account & Credit Management: To maintain your wallet balance, credit refunds, referral bonuses, and ticket or entry balances. Fraud Prevention & Security: To detect and prevent fraudulent activities, multi-account manipulation, bot scripts, and unauthorized financial transactions.

4. Sharing & Disclosure of Information We do not sell, rent, or trade your personal information. We may share your information only in the following necessary scenarios: Logistics & Delivery Partners: Shipping addresses and contact numbers are shared exclusively with third-party logistics services to deliver fulfilled items. Payment Processors: Financial transactions are handled by PCI-DSS compliant payment gateways (e.g., Stripe, Apple Pay). We do not store full credit card numbers on our servers. Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the safety, rights, and property of the platform and users.

5. Data Security & Storage We implement industry-standard encryption (SSL/TLS) and secure database architectures to safeguard your personal data. While we take all reasonable precautions, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.

6. Cookies and Tracking Technologies We use cookies and similar technologies to store session tokens, remember your login state, analyze user navigation, and optimize user experience. You can manage your browser settings to refuse cookies, but some platform features may not function properly without them.

7. Privacy Rights (Including CCPA/CPRA) Depending on your residency (e.g., California, USA), you hold specific rights regarding your personal information: Right to Know & Access: Request details regarding what categories of personal data we have collected and accessed over the past 12 months. Right to Erasure: Request the permanent deletion of your account and personal data, subject to legal record-retention obligations. Right to Non-Discrimination: We will not discriminate against you (e.g., altering prices or denying services) for exercising any of your privacy rights.

8. Minors & Age Limit Our platform is strictly intended for individuals aged 18 and older (or the legal age of majority in your jurisdiction). We do not knowingly collect personal data from children under the age of 18. If we discover that a minor has created an account, the account and data will be removed immediately.

9. Changes to This Privacy Policy We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page, with a revised "Effective Date" at the top. Your continued use of the platform after updates constitutes acceptance of the modified terms.